Throughout this refund policy (“Refund Policy”) the terms “Company”, “Us”, “Our”, and “We” refer to Netcore Limited OÜ, and the terms “You”, “Your” refer to you as a Contributor. Unless determined otherwise, any capitalized term shall have the same meaning as defined in https://cotix.io (the "Website") terms and conditions.
By using the Website and/or the Exchange You express Your agreement to the complete terms and conditions in this Refund Policy as it may be changed from time to time in Our sole discretion and without any prior notice.
You may cancel any transaction placed for purchasing Digital currency using any means of payment, including card payment scheme, within the earliest of 14 days from the purchase date or the qualification of the transaction by the Company/ Exchange (which means that the Company/ Exchange had completed the arrangement for the allocation of Digital currency to You).
In addition, any time before You receive the Digital currency You have purchased, You may approach Us by sending a written request via the “contact us” section on the Website and attach any supporting documents if and as required, in order to apply for refund of Your payment made to purchase the Digital currency.
Addressing such request is subject to the Company’s internal policies which include also refund to the same means of payment, handling and processing charges.
Please allow 10 business days for your refund to be processed.
Once You have received the Digital currency, You may not and cannot cancel the transaction and/or receive any refund.
Any section or item found to be unenforceable by a court of law does not invalidate any other section or item.